Many of you are aware that I took some time off this year to welcome a new addition to my family. She is healthy and happy and has brought an enormous amount of joy to our lives. I started Cold Calls Lead Generation in 2000 after my first child was born to allow us more time together, trying to achieve that elusive “work life balance”. So it seems only fitting that after the birth of Number Two, Cold Calls has expanded our operations.

For the last twelve years, Cold Calls has been an exclusively home-based operation, working with both seasoned lead generators and new talent who also worked from their homes. As of July 1, 2012, Cold Calls has a new office in Toronto and a new Business Development Officer. Please join me in welcoming Rob Szabo to the Cold Calls Lead Generation team. Rob’s background includes extensive sales training experience with a focus on and other industry specific CRM tools. His area of expertise is niche-industry complex sales and marketing strategy. He specializes in what I would describe as the translation process between engineering and sales — taking the document that says “here’s all the great stuff this does” and creating a document that says “here’s why that matters to you, Mr. Potential Customer Who Doesn’t Have an Engineering Degree!”. Rob will be responsible for finding, planning and testing new campaigns. If you’d like to buy him a beer, which I’m sure he would enjoy, you can email him at You’ll find him in Toronto’s upstart hotspot, Liberty Village.

The bulk of our operations and sales lead generation team remains home-based. We will now have the option of offering dedicated space to talented local callers who may not have home offices, or who just prefer going in to the office every day.

I’d like to take a moment to say “Thank You!” to all my past and current clients for your repeat business, referrals and testimonials. I could not have done this without you, and I appreciate your trust and loyalty.

And a quick plug for new or recurring fall campaigns – if you haven’t yet retained your calling hours for September, just a reminder that we’re getting close to cut-off for fall launch.

If you’re a regular follower of the Cold Calls Lead Generation blog, you can look forward to more lead generation tips, tricks and rants when I return to my desk full time in September. Until then….

Happy Selling!